Shipping and Delivery Policy
Effective Date: 10-aug-2024
Last Updated: 12-aug-2024
Introduction
Welcome to SMRK (https://smrk.in/). We are committed to providing you with a seamless shopping experience. This Shipping and Delivery Policy outlines the terms and conditions for the shipping and delivery of our products.
Shipping Policy
- Order Processing Time
- All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
- Shipping Rates & Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer standard shipping with an estimated delivery time of 3-5 business days after order processing.
- Delivery delays can occasionally occur.
- Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
- Customs, Duties, and Taxes
- SMRK is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Delivery Policy
- Delivery Timeframe
- We aim to deliver all orders within 7 days after the order is placed. Delivery times may vary depending on your location and the shipping method selected.
- Delivery Address
- Please ensure that the delivery address provided is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses.
- Delivery Issues
- If you experience any issues with your delivery, please contact our customer service team at smrkshop2024@gmail.com
or 8300801614 for assistance.
- If you experience any issues with your delivery, please contact our customer service team at smrkshop2024@gmail.com
Contact Us
If you have any questions about our Shipping and Delivery Policy, please contact us at:
SMRK Email: smrkshop2024@gmail.com
Phone: 83008 01614